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WEBSITE ACCESSIBILITY STATEMENT

This accessibility statement applies to the website of Toyota Ireland.

This accessibility statement applies to:

 

This website is designed to comply with the European Accessibility Act (Directive (EU) 2019/882), and the SI No. 636/2023 the European Union (Accessibility Requirements of Products and Services) Regulations 2023 (Irish Regulations).

Please note that this statement does not cover other content or websites published on any of the subdomains or services of third-party vendors. These websites and their content or services have their own specific accessibility statements.
 

General description of the service

This website provides information about Toyota's products, services, and company details. It is designed to offer a seamless user experience for all visitors, including those with disabilities. The website includes, without limitation, sections on vehicle models, retailer locations, customer support, and company news.
 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. The main components and templates used across our websites have undergone an external accessibility audit, including both automated and manual checks.
 

Accessibility features

The website is structured to ensure easy navigation and accessibility. Of the 20 WCAG criteria that the website meets, the most important features you should be able to access are:

  • WCAG criterion “1.1.1: Non-text Content”: All non-text content that is presented to the user has a text alternative that serves the equivalent purpose, except for the situations listed in the Success Criterion.
  • WCAG criterion “2.1.1: Keyboard”: All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes, except where the underlying function requires input that depends on the path of the user's movement and not just the endpoints.
  • WCAG criterion “2.4.6: Headings and Labels”: Headings and labels describe topic or purpose.
  • WCAG criterion “1.3.4: Orientation”: Content does not restrict its view and operation to a single display orientation, such as portrait or landscape, unless a specific display orientation is essential.
  • WCAG criterion “3.1.1: Language of Page”: The default human language of each Web page can be programmatically determined.
     

Non-accessible content

Despite our best efforts to ensure the accessibility of our website, we are aware of some limitations, which we are working to fix. The 2 WCAG criteria for which the website still needs improvement are listed below:

  • WCAG criterion “3.2.1: On Focus” Instances not indicating when a link will open a new window/tab.
  • WCAG criterion “3.2.2: On Input” Instances not indicating when a link will open a new window/tab.
     

Feedback and contact information

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

 

We try to respond to feedback within [15 business days] from the date of receipt of the enquiry.
 

Compatibility with browsers and assistive technology

Our website is designed to be compatible with the following assistive technologies:

Operating systems and browsers:

  • Chrome version: 122.0.6261.70
  • Edge version: 121.0.2277.128
  • Firefox version: 123.0
  • Safari version: 17.3
  • Windows version: Windows 11 Pro
  • MacOS version: Sanoma 14.1.1
  • Android version: Android 13
  • iOS version: iOS 17.3.1

Screen readers:

  • NVDA version 2023.10
  • VoiceOver
  • Talkback
     

Technical specifications

The accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript
     

Improvement plan

Toyota Ireland remains committed to improving the accessibility of the website in appreciable time. With the help of the accessibility audit, the website is being systematically improved.
 

Preparation of this statement

The audit of the website was conducted in March 2024.

The statement is based on a review of a representative sample of web pages by an accessibility experts, using a combination of manual and automated testing.

This statement was prepared in June 2025.