Careers at Toyota Ireland

Applications are invited for the position of Product Executive

The car market is undergoing an exciting transformation, with hybrid, plug-in hybrid, and full battery electric technology becoming more commonplace. As the number 1 car brand in Ireland, Toyota’s varied product line-up is class-leading.

Reporting to the Product Manager, the Product Executive will be an integral team member of the Toyota Ireland Product department as it navigates the future electrification of the market. We strive for ever better processes and commit to establishing best practices. We approach all decisions with a customer-first mindset, and we strive to stay ahead of competition.

The Product Executive will be exposed to a range of cross-department collaborative tasks and be expected to work on multiple projects simultaneously. It is suited to someone looking for a fast-paced, diverse environment where resilience and inventiveness are key attributes.

Some of the Product Executive responsibilities are:

• 12 months prior to production, liaising with the Product Manager and relevant Product Specialist on upcoming changes.
• Maintain several important systems, ensuring a smooth flow of data transfer between key stakeholders.
• Be responsible for accurately establishing, maintaining, and producing a list of available models at variant level to support another department’s workflow.
• Develop a detailed knowledge of all Toyota and competitor models and assist in the execution of the product strategy.
• Design, generate and circulate several key reports and be data-driven when it comes to answering questions or solving problems.
• Proof-read and localise Model Brochures and Product Guides.

• Provide support to the dealer network regarding product related queries.
• Assist with physical and digital network training and product launches to ensure all salespeople are knowledgeable in all products during the lifecycle.
• Collaborate with the Marketing department to coordinate the roll-out of content on the toyota.ie website.

• Provide support to the Product Manager on other product related tasks when required.

The ideal candidate will have the following experience and skills:

• Experience in the motor industry preferred, but not essential.
• Excellent administration, typing and data-input skills, especially MS Excel.
• Excellent communication, organisation, and inter-personal skills.
• Experience working to tight deadlines and delivering targets.
• Highly organised with a keen eye for detail.
• Presentation skills and knowledge of PowerPoint and Excel required.
• Great team work ethic.
• Keen interest in the motor industry.

Benefits:

• PCP Staff Vehicle Purchase Scheme
• Onsite Gym with classes
• Onsite Canteen facilities
• Defined contribution Pension Scheme
• Comprehensive learning and development opportunities and support for further education
• 26 days holidays with the option to purchase additional holiday days
• Employee Assistance Programme

Reply with C.V. to recruitment@toyota.ie

Toyota Ireland is an Equal Opportunities Employer

Applications are invited for the position of Sales, Stock and Order Planning Executive – Toyota & Lexus Ireland

The SSOP Executive plays a key role in optimising the vehicle supply chain for Toyota & Lexus Ireland. Reporting to the SSOP Manager, you will support the implementation of lean practices, ensuring efficient fulfilment of dealer network demand and continuous improvement across supply chain processes.

Key Responsibilities are:

Dealer Network Support

• The primary contact for Toyota & Lexus dealers on new vehicle orders and deliveries.

Supply Chain & Logistics

• Proactively maintain estimated arrival dates for vehicle orders.
• Provide timely supply guidance to the dealer network on issues.
• Liaise with logistics and trucking partners regarding dealer vehicle deliveries.
• Collaborate with production planning, Toyota Europe logistics, shipping lines and logistics partners.

Systems & Data Management

• Maintain the Dealer On-line Order System ensuring alignment with sales and supply plans.
• Report exceptions. Propose improvements to process and systems.
• Monitor demand data for accuracy and trends. Provide feedback into demand and production planning operations.
• Propose and implement actions to improve data quality and data visualisation.

Lean Practices & Teamwork

• Support the SSOP Manager and Senior SSOP Executive in implementing lean practices in the supply chain.
• Contribute to demand and production planning with a focus on continuous improvement.
• Coordinate with Area Sales Managers on vehicle supply queries.
• Ensure Optimum Showroom Display stock is maintained.
• Take actions to maintain fresh country stock and minimize Aged Stock.

Fleet Management

• Coordinate the Toyota Ireland fleet vehicle operations (additions, preparation and disposal).
• Oversee the Toyota pool fleet vehicle usage (Including e-flow and taxation).

The ideal candidate will have the following experience and skills:

• Minimum of 3 years’ experience in a similar role.
• Previous experience in forecasting or logistics is an advantage.
• Attention to detail is critical with keen numeric and analytical ability.
• Proficiency in Excel and MS Office.
• Excellent communication and presentation skills essential.
• Team player.
• Full Driving Licence.

Benefits:

• PCP Staff Vehicle Purchase Scheme
• Onsite Gym with classes
• Onsite Canteen facilities
• Defined contribution Pension Scheme
• Comprehensive learning and development opportunities and support for further education
• 26 days holidays with the option to purchase additional holiday days
• Employee Assistance Programme

Reply with C.V. to recruitment@toyota.ie

Obair linn, fás linn, éirigh linn

Toyota Ireland is an Equal Opportunities Employer

After Sales Area Manager – Toyota & Lexus Ireland

Applications are invited for the position of After Sales Area Manager

Reporting to the After Sales Commercial Manager, the After Sales Area Manager plays a crucial role in driving the success of Toyota & Lexus Ireland's After Sales operations. This primarily field based position involves working closely with After Sales Managers and Dealer Principals to achieve parts and accessory sales targets and enhance customer satisfaction.

Key Responsibilities:

• Negotiate and agree the dealer After Sales targets with ongoing performance reviews and analysis to ensure the dealer team understands how to interpret the information and guide the strategic development of their businesses.
• Ensure the dealer After Sales business plans are designed to continually improve their position within their area of influence.
• Evaluate the dealer After Sales facilities and capacity planning to ensure they have sufficient capacity to realise Toyota & Lexus Irelands market potential now and into the future. Monitor progress against the business plan via regular reviews.
• Conduct regular training sessions for dealer staff to ensure they are up to date with the latest after sales processes and technologies.
• Collaborate with sales managers and sales staff to develop and implement strategies aimed at growing accessory sales. This includes identifying potential opportunities, creating promotional campaigns, and providing training to ensure the sales team is knowledgeable about the latest accessories and their benefits.
• Work in conjunction with the After Sales Commercial Manager to achieve Toyota & Lexus Irelands Parts and Accessory sales targets.
• Work in partnership with the Toyota Ireland Marketing department to ensure the successful implementation of Toyota & Lexus After Sales marketing strategy and plans, incentives, and tactical programmes to deliver volume potential and exploit market opportunities.
• Assist in enhancing customer experience in line with Toyota & Lexus Irelands brand positioning and ensure customer retention to drive future new and used car sales.
• Provide in dealer After Sales consultancy support and coaching on all relevant After Sales programmes.
• Collaborate with dealers to maximise retention programmes to increase retention of their local units in operation.
• Demonstrate in-depth knowledge of all Toyota & Lexus Irelands initiatives - Toyota & Lexus Relax / eVHC / KPI Programme / Service Reminder Programme / Hybrid health check and all future commercial initiatives.
• Work in co-operation with all departments to achieve company objectives.
• Attend weekly internal meetings and regular conference calls when in the field.
• Attend internal and external training when required.
• Various other duties as business needs arise.

Skills & Experience:

• Previous experience as Parts Manager, Service Manager or an After Sales management role for a minimum of 2-3 years.
• Analytical and inventive problem-solving skills.
• Motor industry management and a good knowledge of the modern motor industry, including all relevant KPIs.
• Excellent communication skills including strong presentation skills.
• Coaching and motivation skills.
• Ambitious and driven in their outlook.
• Advanced knowledge in Microsoft Office Suite, especially excel, PowerPoint, etc.
• Flexible, adaptable and proactive approach.

Benefits

• Company Car provided
• Employee Assistance Programme
• PCP Staff Purchase Scheme
• Onsite Gym with classes
• Onsite canteen facility
• Defined Contribution Pension Scheme
• Comprehensive learning and development opportunities and support for further education
• 26 days holidays with the option to purchase additional holiday days

Toyota Ireland is an Equal Opportunities Employer

Applications are invited for the position of After Sales Technical Representative – Toyota & Lexus Ireland

Key Responsibilities:

• Support Dealer Network with the provision of technical support through CQS (central quality system) and follow up Dealer technical reports.
• Attend to Dealer technical queries (telephone/email)
• On-site technical support to network when necessary.
• During Dealer visits check Dealer workshops for Technical Information systems usage. 
• Advise Training Department on Dealer requirements regarding technical competency improvements. 
• Document reports on field visits, vehicle, and Dealer facility.      
• Compile field technical reports to TME / TMC.
• Liaison with TME/ TMC on all technical matters.
• Investigate and report on and resolve technical issues.
• Support Customer Relations Department with Network CR related issues.
• Implement Campaigns with network training when necessary.
• Follow technical / general training as required. 
• Prepare presentation for regional technical meetings held twice yearly.
• Support internal departments with technical queries (Training, Warranty, Parts, Product etc.)

Skills & Experience:

• A minimum of five years’ experience in a similar position either at distributor level or with a main Dealer franchise.
• Specialist skills in the area of vehicle electronics, modern diesel engine technology and troubleshooting.
• Excellent customer service skills, responding to requests in an efficient manner.
• Ability to communicate effectively at all levels.
• Excellent organisational skills.
• Ability to prepare easy to read reports and information.
• Effective communication, listening and presentation skills.
• Strong computer skills, particularly in MS Excel, Word, and Power Point.
• Toyota and Lexus experience is not essential as Technical Training Programme in place.
• Full, clean drivers’ licence.

Benefits

• Company Car provided
• Employee Assistance Programme
• PCP Staff Purchase Scheme
• Onsite Gym with classes
• Onsite canteen facilities
• Comprehensive learning and development opportunities and support for further education
• 26 days holidays with the option to purchase additional holiday days

Toyota Ireland is an Equal Opportunities Employer