Toyota respects your privacy. Whether you deal with Toyota as a customer, a consumer, a member of the general public, etc., you are entitled to the protection of your Personal Data.
This data may relate to your name, telephone number, email address but also to other data, such as your Vehicle Identification Number (VIN), registration number, geo-location, etc. In addition, we may hold data pertaining to your vehicle during the time of your ownership. Finally, we will also hold information in relation to contacts made between you and Toyota Ireland. We may also monitor and record telephone calls made to and from us to assist in improving customer services, to evidence instructions or to prevent or resolve disputes.
In this General Toyota Privacy and Data Protection Policy (“this Policy”) we describe how we collect your Personal Data and why we collect it, what we do with your Personal Data, with whom we share it, how we protect it, and the choices you can make about your Personal Data.
This Policy applies to the processing of your Personal Data in the framework of various services, tools, applications, websites, portals, promotions, marketing actions, social media platforms, etc. that are provided or operated by us or on our behalf.
This Policy contains general rules and explanations. It is complemented with separate specific privacy notices relating to particular services. These privacy notices will be communicated to you whenever your Personal Data is needed in the framework of the activities mentioned above (for example, via websites, portals, individual communication services, newsletters, reminders, surveys, offers, events, etc.).
This Policy applies to all your Personal Data collected by (or on behalf of) Toyota Ireland, referred to in this Policy as “Toyota”, “we”, “us” and ”our”.
If you accept the provisions of this Policy , you are agreeing to us processing your Personal Data in the ways that are set out in this Policy.
At the end of this Policy, you will find some definitions of certain key concepts used in this Policy and which are capitalised (for example, Personal Data, Processing, Data Controller…).