An owner’s manual for your vehicle is only available online, in keeping with Toyota’s aim to produce a more efficient and ease of access for customers to search the content.
It is possible you may download a pdf of the manual free of charge from this link
Alternatively please contact your Toyota dealer who has access to a comprehensive list of available parts and will be happy to check the cost and availability of a hard copy of an owner’s manual for your vehicle.
In order to obtain a Certificate of Conformity for your vehicle please forward a request to the below email address and submit the following information.
1. Your full name and postal address details
2. A copy (front and back) of the vehicle registration certificate.
coc@toyota.ie
Please note for Toyota passenger vehicles produced for and registered in Ireland we should be in a position to provide you with a COC for your vehicle. For commercial vehicles confirmation will be required
We have made it as quick and easy as possible for you to check if your Toyota is affected by a recall issue. All you need to do is have your Vehicle Registration or Vehicle Identification Number (VIN) to hand to be able to check for a recall.
This information can be found on your car, usually where the dashboard meets the windscreen and/or on the passenger side door post where the door latches when it’s closed.
It is also available on your Vehicle Licencing Certificate.
Please access the recall checker through this link.
By clicking on the “Check for a Recall” button you can also book an appointment on-line with your local Toyota Dealer/Authorised Repairer to have any outstanding recall carried out free of charge.
We would recommend that you contact the aftersales department of a Toyota dealer/Authorised Repairer who has access to a comprehensive list of available parts.
Please follow this link to find your preferred Toyota dealer/Authorised repairer
We would recommend that you contact the aftersales department of a Toyota dealer/Authorised Repairer. Proof of ownership of the vehicle will be required.
Please follow this link to find your preferred Toyota dealer/Authorised repairer.
It should be noted there are best practices for maintaining the health of the 12v battery particularly in the times where vehicles are not being used regularly. Indeed, trickle charging is an option in cases where vehicles are parked up for extended periods.
All vehicle 12-volt batteries, no matter what marque of vehicle one may drive will require the owners to perform regular maintenance. It is best practice to schedule this regularly during these times and by doing these simple tips you can be assured you will keep the battery in a healthy state of charge, providing that the battery has not already depleted to the extent where it cannot be maintained, as per the below recommendations.
The following is a helpful guide to keep the 12-volt battery healthy.
We recommend you put the car in ‘Ready’ mode for about 60 minutes every 20 to 30 days where the vehicle is inoperable . Please do not leave your car unattended when it is in ‘Ready’ mode.
During the time that that car is in ‘Ready’ mode, you may hear and feel the internal combustion engine kick in; this is a normal part of the charging process. You might be tempted to switch on the radio to pass the time, or turn on other systems, but bear in mind these will consume small amounts of electrical power so it is preferable to leave them off.
Ensure the handbrake is on; there’s no need to go for a drive, although we must stress that this procedure should take place in a well-ventilated area – i.e. only outside and under no circumstances should you do this if your vehicle is parked in an enclosed space/garage
The above steps are essential to also keep the Hybrid battery healthy.
Continued non-use of the vehicle over its lifetime may have a detrimental effect on the Hybrid battery.
Toyota ProTect is a revolutionary new way of giving your car a showroom finish. Toyota ProTect is derived from an advanced NASA coating that works at a molecular level to form a ceramic hardened finish. Just one application of ProTect at your local Toyota Dealer/ Authorised Repairer is all that’s required for five year’s guaranteed peace of mind.
If you have purchased the vehicle from another EU country, then the manufacturer’s pan European warranty is valid in Ireland.
If the vehicle originated from outside the Pan European market, there would be no manufacturer’s warranty cover applicable.
Your Toyota dealer or authorised Toyota repairer will carry out any repairs attributable to a manufacturing defect and covered under the manufacturers Pan European warranty at no charge for parts or labour. Parts may be either repaired or replaced, as decided by Toyota.
A documented service history in keeping with Toyota’s requirements should also be presented / available to the Toyota dealer and or authorised Toyota dealer.
5 years/100,000km Hybrid Warranty
Hybrid vehicles are designed and engineered to minimise the maintenance overhead. There are fewer parts that require servicing and those that do are inherently durable to extend service intervals. Hybrid components within the drivetrain system have a 5yrs/100,000km (whichever event occurs first) warranty to give peace of mind for the following listed components only.
On successful completion of a Hybrid Health Check, you are covered by one year or 15,000 kms Hybrid Battery Extended Care. In the event of a manufacturing issue with your Hybrid battery during this time, we will repair it free of charge. *
Hybrid Battery Extended Care is included when you have a Hybrid Service carried out on your vehicle by the Toyota network. Taxis are only eligible for 5 Hybrid Battery Health Checks.
Toyota are the original Hybrid experts and, apart from you, nobody else cares about your car like we do. So, when you think Hybrid service, think Toyota. With our help you will love your Hybrid for a long time to come.
*Please contact your Toyota dealer for full terms and conditions
Our experts carry out all the hybrid specific checks your car needs to make sure everything is working efficiently and effectively. Having this done annually will mean your Toyota is eligible for a further 1-year/15,000 Kms of Hybrid Battery Extended Care, for manufacturing defects up to a total of 15 years with no mileage limit,
Step 1. Diagnostic test of the hybrid system.
Step 2. Battery health check.
Step 3. Battery insulation test.
Step 4. Auxiliary battery charging test.
Step 5. Cooling system check.
12 years/Unlimited mileage Body Protection Warranty
The manufacturers Pan European warranty gives 12 years’ coverage (6 years for Hilux), regardless of mileage, against perforation of the bodywork (i.e.any holes through the bodywork from inside to outside) due to corrosion that is attributable to faults in material or workmanship (except pick-up beds which are covered for 3 years).
‘Bodywork’ is defined as any original Toyota sheet metal body panel, including such parts as the engine bonnet, doors, boot lid and floor panel, but excluding parts attached to the body, such as mouldings, bumpers and hinges.
Although modern paints are durable and resistant to many external hazards, they cannot reasonably be expected to be totally resistant to all. You should therefore take particular care with your paintwork. Please read the relevant section in your owner’s manual on paintwork for more details.
Calcium Chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, and other foreign matter may damage the finish if left on the painted surfaces.
Any stone chips, fractures or deep scratches in the finish should be repaired promptly. Bare metals may corrode quickly and can possibly develop into major repair expense, not covered by the manufacturer’s warranty.
The warranty does not cover corrosion caused by neglect, accident damage or other external influences. Your vehicle must be cared for in compliance with the operating instructions.
Any defect must be reported to a member of the Toyota authorised repairer network as soon as it is discovered.
Toyota accessories are designed and manufactured with the same care, quality and attention to detail as Toyota vehicles. Tailor-made for your Toyota, they fit perfectly and add a personal touch of style, comfort or practicality. As they have been tested under the most severe conditions, you can have complete confidence in their reliability and durability. To add to the reassurance, every genuine Toyota accessory has a 3-year/100,000km warranty when purchased together with a new Toyota vehicle.
Conditions
• The vehicle must be maintained in accordance with the manufacturer’s specifications and instructions, as set out in the owner’s manual. Failure to do so may invalidate the warranty for maintenance related items.
• The owner is responsible for keeping all records necessary to prove that such maintenance had been performed, according to manufacturer’s recommendations.
• In the event of defects requiring warranty work, the owner is obliged to present the vehicle to an Authorised Toyota Dealer/Repairer as soon as possible. This to prevent the defect from escalating and requiring more extensive repairs than would originally have been needed.
12 months parts and labour, on customer paid repairs.
12 months part only warranty, on over-the-counter parts sales.
Servicing of your Toyota vehicle is strongly recommended at a Main Toyota Dealer/Authorised Repairer. Nobody is better qualified to service your Toyota than our Toyota trained mechanics, using Toyota Genuine Parts. You will then be assured your Toyota is serviced and or repaired to the highest standards and in keeping with Toyota exacting requirements.
It is not obligatory for Toyota owners to have their vehicles serviced by a Main Toyota Dealer/Authorised repairer; however, part of the warranty conditions is that the vehicle is serviced and repaired by the exacting standards set by Toyota and using Toyota genuine parts. If a fault occurs as a result of servicing at a non-Toyota dealer/Authorised Repairer, this may invalidate the warranty. Responsibility for retaining a detailed / documented service records for vehicles serviced outside of the Toyota network is a matter for the customer.
The best way to preserve your vehicle's finish is to keep the vehicle clean by frequent washing (refer to the owner’s manual for more details). Tree sap, bird droppings, salts, ice melting agents, and other external factors, may damage the finish if left on the painted surfaces.
Any stone chips, or deep scratches in the finish should be repaired promptly. Bare metals may corrode quickly and can possibly develop into major repair expense, not covered by the manufacturer’s warranty
Products used for ice and snow melting, and dirt can collect on underbody surfaces. If these materials are not removed, accelerated rusting can occur on the underbody parts. Take care to clean well any area where debris collects.
As part of Toyota's commitment to after sales excellence, we have teamed up with Toyota Eurocare offering you roadside assistance with every new Toyota purchased in the Republic of Ireland. Toyota Eurocare is there to give you full of peace of mind for the duration of your 3 year manufacturer’s warranty period.
This complimentary assistance provided by Toyota gives you total motoring peace of mind 24 hours a day, 365 days a year, throughout Ireland, Europe and UK.
Toyota Eurocare will provide you with a complimentary courtesy vehicle for a period of 3 working days if your vehicle cannot be repaired on a same day basis. Should the vehicle repair take longer than that, further provision of a courtesy vehicle may be provided at the discretion of your retailing Toyota dealer.
You will be required to hold a valid driving license and comply with the courtesy vehicle providers standard terms and conditions.
Alternatively, should a hire car option not be suitable Toyota Eurocare will support alternative means of travel to get you back on your way – whether that be public transport or taxi.
Toyota Eurocare only applies in the event of a breakdown. Hire cars, driving school vehicles and taxis are only covered for roadside assistance and towing.
Toyota Eurocare : 1800 741 700
UK + Europe +35316193640
You can contact YUKO support team by e-mail:
General enquiries: Support@yuko.toyota.ie
Membership enquiries: Memberships@yuko.toyota.ie or in an emergency by phone: 016 918 816
Office Hours 9am - 5pm Monday - Friday
Afterhours (Handles immediate booking issues only). (Monday - Friday) 5pm - 10pm (Saturday - Sunday) 8am- 10pm
Accident + Emergency 24/7 Roadside Assistance: 01 637 3632
To contact the team about all Toyota finance enquiries:
Tel: 01 5685665
Email: customercare@ie.toyota-fs.com
