Toyota FAQs

I require a Certificate of Conformity to register my vehicle in another country.

In order to obtain a Certificate of Conformity a copy of the Vehicle Licensing Certificate (front & back copy), full vehicle details along with a postal address needs to be emailed to the following address: coc@toyota.ie

The owners handbook is missing from my vehicle.

A new owners handbook can be ordered through the parts department of your Local Toyota Main Dealer or authorised Repairer. Alternatively you can log into the customer portal and view the manual online.

When is my car due a service?

Your Toyota’s service interval is dependent upon the model that you own. Most Toyota passenger cars registered since January 2000 require a service every 15,000 KM or one year (depending upon which comes first). Toyota Avensis diesel models registered from July 2015, Verso models registered from January 2014 and Toyota Proace models since January 2013 have a 20,000 KM or 1 year service interval (depending upon which comes first).

Where your vehicle tows heavy loads frequently, you may need more regular servicing due to the potential strain that this may place on the engine. Please contact your local Toyota Dealer/Authorised Repairer to understand how this may impact on your service intervals.

Failing to have your Toyota serviced regularly can endanger your vehicle warranty. If, for example, your vehicle develops a major problem during the warranty period and there is no evidence that your vehicle has been serviced as recommended, subsequent repairs may not be covered by your warranty.

Irregular servicing can also lead to reduced fuel efficiency, increased air pollution, and potentially damage the resale value of your vehicle. Adhering to recommended service schedules also ensures your brake system, tyres, driveline and steering components are inspected regularly for correct operation and wear. So failing to have your vehicle regularly serviced can be putting your safety at risk and that of your passengers too.

How much will a service cost me?

Please input your registration number on the home page at Toyotaservice.ie to obtain a quote for service on your car at a participating dealer. Alternatively, a breakdown of prices available from the Toyota network for a range of service items is available on the Toyota Value Service page.

We are confident the value for money of our network pricing that we have introduced a Price Match Guarantee which applies to any like-for-like quote for repair on any Toyota vehicle offered by any VAT registered independent repairer located within 10 KM of an Authorised Toyota Dealer / Repairer. For more information view our Price Match Guarantee.

Where can I get my car serviced?

You can get your Toyota serviced anywhere within the Toyota network. For location and contact details of our network, please view our list of Toyota Dealers / Authorised Repairers.

Where can I get my tyres replaced?

Please contact your local Toyota Dealer / Authorised Repairer who will be happy to assist you. For location and contact details of our network, please view our list of Toyota Dealers / Authorised Repairers.

How do I know if my vehicle is included in a recall?

Please contact your local Toyota Dealer / Authorised Repairer who will be happy to check this and carry out the recall for you if necessary. For location and contact details of our network, please view our list of Toyota Dealers / Authorised Repairers.

My vehicle originated from outside the E.U, how do I know if it is affected by any recall?

If your vehicle was originally imported from outside the EU, you will need to consult with your main Toyota Dealer / Authorised Repairer to complete a private export form to check if any recalls are outstanding. Please contact your local Toyota Dealer/Authorised Repairer who will be happy to assist you. For location and contact details of our network, please view our list of Toyota Dealers / Authorised Repairers.

I would like to order parts for my vehicle.

Our network of dedicated Main Toyota Dealers / Authorised Repairers are best placed to advise on what parts are required for your vehicle. For location and contact details of our network, please view our list of Toyota Dealers / Authorised Repairers.

Is my satellite navigation map eligible for an upgrade?

Please contact your local Toyota Dealer / Authorised Repairer or log onto Toyota Map Updates to check for eligibility.

Can I check the previous service history of my car or a car I am considering buying?

The service history of a Toyota is recorded in the Service Portfolio document which is supplied with the vehicle. Toyota Ireland does not hold a record of an individual vehicle’s service history.

How long is the warranty on a new car?

All new Toyota vehicles sold in the Republic of Ireland come with a 3 Year / 100,000 KM (whichever comes first) pan European warranty. In the unlikely event that an issue arises with your vehicle within this period the warranty will cover any issues arising from a manufacturing defect. For more information, please see the warranty manual supplied with your car.

A Warning light is displayed in my car. What should I do?

Please contact your nearest Toyota Dealer / Authorised Repairer who will assist you. For information location and contact details of our network, please view our list of Toyota Dealers / Authorised Repairers.

How much is the road tax on a Toyota?

To check the rates of road tax on your car, please visit www.motortax.ie.

Who do I contact if I need Roadside Assistance?

Please telephone 1800-741-700 from within the Republic of Ireland to contact Toyota Eurocare Roadside Assistance. Find our more about Toyota Euorcare Roadside Assistance.