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YUKÕ FAQs

Here is where we answer your frequently asked questions about YUKÕ

If you have a query in relation to YUKÕ Toyota Car Club, please browse the below questions to see if the information is of help to you.

What is Car Sharing?
City living often means high costs and high emissions, and travelling around can be difficult with crowded roads and few parking spaces. Our solution? A Toyota Hybrid shared car ready to go when you are. 
 
As a member of YUKÕ Toyota Car Club you’ll have access to a car parked nearby whenever you need it, making city mobility simple and environmentally friendly all at great value for money. And, as we take care of tax and insurance, you can drive worry-free.
What types of vehicles are available?
Our entire fleet is Hybrid. Below is a list of our cars and specifications.
 
Yaris - Automatic, Smart card entry, Sat Nav, Reverse camera, Full Bluetooth and online connectivity, In- car communication with YUKÕ support, Safety sense

Auris - Automatic, Smart card entry, Sat Nav, Reverse camera, Full Bluetooth and online connectivity, In- car communication with YUKÕ support, Safety sense, Heated seats

Prius - Automatic, Smart card entry, Sat Nav, Reverse camera, Full Bluetooth and online connectivity, In- car communication with YUKÕ support, Safety sense, Heated seats

Toyota C-HR - Automatic, Smart card entry, Sat Nav, Reverse camera, Full Bluetooth and online connectivity, In- car communication with YUKÕ support, Safety sense, Heated seats
What is Hybrid?

A hybrid combines a petrol engine with an electric motor, powered by a battery which the car charges for itself. You never have to plug it in. Every time you use the brakes, ‘regenerative braking’ recharges the batteries.

Find out more about Hybrid >

Do I pay for parking and where can I park?
Your YUKÕ can be parked for free anywhere on street in Dublin City Council territory. 
 
Please return the vehicle onto the same street you picked it up from at the end of your booking . 
 
If you can’t return it onto the street you picked it up from please contact customer support ASAP. 
 
01 691 8816 or email support@yuko.toyota.ie
 
You must be legally parked 24/7. Beware not to park in taxi ranks, bus lanes, loading bays, clear ways or take up 2 spaces. The clampers will have a field day.
 
In the event of your YUKÕ being clamped due to any of the above, you will be charged for the removal of clamp plus a €10 YUKÕ admin fee.
Do you have one way trips?
Not at the moment. You must return the car where you picked it up from.
The car is low on fuel, what do I do?
Our maintenance teams refuel the YUKÕ vehicles on a regular basis After heavy use, from time to time the fuel might be low. If you are low on fuel during your booking and need to refuel, please send us on your receipt and we will reimburse you.
Do you have an app?
Coming soon!
How do I join?
Ready to YUKÕ? Join us here.
Suspending your membership
Please contact support to suspend your account for the time you don’t need it. When you’re ready to YUKÕ again, give customer support a buzz to reactivate your account.
What is the age limit for drivers?
You must be aged between 20 – 79 years to drive a YUKÕ.
Adding additional drivers to your account
Anyone who lives at your address can be added to your YUKÕ Toyota Car Club account as a driver. It’s simple, you pay a discounted joining fee of €10 for each additional driver and they’ll receive their own smartcard. All bookings will be charged to the same account.
Car hire costs
The in car technology will work out how long you’ve had the car and how far you’ve travelled. The hire cost is worked out on the duration of your booking in fifteen minute blocks.
How to pay
The hire cost is debited 2 hours before your booking. When you bring back a vehicle early, you will still be charged for the full length of the original booking made, unless it is subsequently booked out by another member.
Thinking of the next driver
• As we all know the cars are shared amongst other members too. Please keep that in mind and leave the cars how you’d like to find them.
• Smoking or transporting pets within a YUKÕ is not allowed.
• Please do your best to leave the cars clean, free of litter, and don’t forget to pick up your belongings.
• And remember to turn off all lights and close all windows when you’ve finished using the car.
• You always leave automatic cars in Park (P)
 
Please note: There will be a €25 penalty should you break any of these conditions.
If you have an accident

We’re here for you to contact immediately so we can give you the best advice of what to do and put a plan together for whatever may be needed, such as vehicle recovery. 


Should you be at fault for the accident, you’ll have to pay an excess as per our current terms and conditions. If the other party is at fault, YUKÕ Toyota Car Club’s fully comprehensive insurance will cover the cost.

In the event of a breakdown
All YUKÕ Toyota Car Club cars are covered by roadside assistance policy, so if you break down, contact us and we will sort everything out. Should this happen, please stay with the vehicle.

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