Toyota’s Update on Operations in Ireland – Covid – 19

The coronavirus pandemic has brought a new kind of challenge to our society: it is limiting our freedom to move.

We do not know how long this situation may last. But we believe that by acting together now, impossible becomes possible and we can all emerge stronger tomorrow.

Therefore we would like to provide an update on what we are doing across our network of 46 Toyota dealers.

Overview of Operations in Ireland

In these unprecedented times, the health and safety of our customers and staff are paramount above everything else. Both Toyota Ireland and our network of 46 dealers have been closely adhering to the guidance and advice of the Government and the HSE.

Sales Operations

Following the decision (March 24th) by the Government to close all non essential businesses, all 46 Toyota dealers will close their sales showrooms for all face to face visits effective immediately.

However we encourage our customers to carry out all sales conversation over the phone or by e-mail. We really look forward to the return to normal business, but for now we keep a safe distance.  To arrange collection of any new or used car that is already purchased, please contact your salesperson for alternative arrangements.

Service Operations

We recognise the importance of helping people stay mobile in these times of uncertainty and want to assure customers that we are able to assist with urgent cases at this time.

So, if you have an immediate issue with your car, please contact any of our 46 dealers here and we will do our best to facilitate a call out emergency repair.

If your car is due a service, we ask if we can defer this for a few weeks until normality resumes. Don’t worry, this won’t cause you any issues and we will be happy to accommodate you in the future – even if it’s a few weeks late.

Keep your car germ free: the 40 touch points you should pay particular attention to when cleaning your car. Check out the video below.

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